Privacy Policy

Operated by: Aqualanes Limited (“Company”, “we”, “our”, or “us”).

Aqualanes Limited operates this website and online store (the “Services”), powered by Shopify, to provide customers with a curated shopping and product-discovery experience. This Privacy Policy explains how Aqualanes Limited, as the exclusive operator of the DERMXELL⁺ brand and associated digital properties, collects, processes, uses, discloses, transfers, and safeguards information relating to identified or identifiable natural persons (“Personal Data” or “Personal Information”) when you access our website, mobile applications, purchase our products, or engage with our advertising content.

By accessing, using, or interacting with our website, store, Services, or associated advertising channels, you acknowledge that you have read, understood, and accepted this Privacy Policy. If you do not agree with any provision of this Privacy Policy, please discontinue use of our Services immediately.

1. Information We Collect

• Identity Data: Full legal name, date of birth, gender, age demographic.
• Contact Data: Email address, postal address, telephone number.
• Financial Data: Payment card information, billing address.
• Commercial Data: Order history, product preferences.
• Device Data: IP addresses, browser type, operating system.
• Usage Data: Page interactions, click-through rates.
• Location Data: General geographic location derived from IP.
• Cookie Data: Preference settings, session identifiers.

2. How We Use Your Information

Personal Data is processed for lawful purposes including order fulfillment, marketing optimization, tax reporting, and marketing communications (with your consent where required).

3. Cookies and Tracking

We use cookies for essential functionality, analytics, and advertising. You may manage your preferences through our Consent Management Platform or your browser settings.

4. Data Sharing

Data may be shared with trusted partners including Shopify, payment processors, analytics providers, and advertising platforms under strict data protection agreements. We do not sell your Personal Information for monetary value.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, or object to the processing of your Personal Data. To exercise these rights, contact us at the address below.

6. Children’s Privacy

Our services are directed to adults 18+. We do not knowingly collect data from children.

7. Contact Information

Aqualanes Limited – Privacy Office
Email: [email protected]
Address: Flat/Rm C1207, 12/F, Hang Cheong Factory Building, 1 Wing Ming Street, Cheung Sha Wan, Kowloon, Hong Kong SAR